Mix and Match
Shipping policy
we are committed to delivering your orders quickly, safely, and reliably across the Kingdom of Saudi Arabia.
Shipping Locations
We currently ship to all major cities and regions within Saudi Arabia (KSA).
Processing Time
- Orders are processed within 1–3 business days (excluding weekends and public holidays).
- Once your order is processed, it will be handed over to our shipping partners.
Estimated Delivery Time
- Standard Delivery: 5–10 business days
- Remote Areas: 7–14 business days
Delivery times may vary depending on your location, courier delays, or peak seasons.
Shipping Charges
- We offer Free Shipping on selected products or promotional offers.
- For other orders, shipping fees (if applicable) will be clearly displayed at checkout.
Cash on Delivery (COD)
- We offer Cash on Delivery (COD) service across KSA.
- Please ensure you have the exact amount ready at the time of delivery.
- Our courier partner may contact you before delivery for confirmation.
Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS or email.
- You can track your order directly through our website or courier service.
Delays & Exceptions
While we aim to deliver within the estimated timeframe, delays may occur due to:
- High order volumes
- Public holidays
- Weather or unforeseen logistics issues
We appreciate your patience in such cases.
Incorrect Address
- Please ensure your shipping address is accurate and complete.
- We are not responsible for delays or failed deliveries due to incorrect information.
Failed Delivery Attempts
- If the customer is unavailable at the time of delivery, the courier may attempt re-delivery.
- Multiple failed attempts may result in order cancellation.
Contact Us
If you have any questions about your shipment, feel free to contact us:
- Email: nisanisaawan123@gmail.com
